General

Troubleshooting

• My device requires a 2.4GHz WiFi connection
• Before you submit a support request - troubleshooting guide
• My TV is missing some or all of my cable TV channels
• My devices are disconnecting frequently or forcing me to log in every time
• A Series of Tubes: A Practical Guide to Troubleshooting Your Apartment's Internet Equipment
• I never received a setup email with my WiFi information

See all 7 articles

Guides

• Using your Ethernet connection
• How can I use multiple Ethernet devices simultaneously?
• How do I connect my smart TV to WiFi?

FAQ

• I don't have my credentials to connect to the internet
• Is there an Acceptable Use Policy for my internet services?
• What is a MAC address and where do I find it?

Announcements

• The Standard at Boone is getting a network change