Troubleshooting
- My device requires a 2.4GHz WiFi connection
- Before you submit a support request - troubleshooting guide
- My TV is missing some or all of my cable TV channels
- My devices are disconnecting frequently or forcing me to log in every time
- A Series of Tubes: A Practical Guide to Troubleshooting Your Apartment's Internet Equipment
- I never received a setup email with my WiFi information
- I'm getting an "Incorrect Password" message when connecting